New Member
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2 Messages
audio out of control
I am having issues with my volume getting out of control randomly and turning the volume up to maximum. I mean like about to blow the speakers. I have to shut down the system when this happens. I have repeatedly rebooted the streaming device and disconnected and reconnected the remote. I have a Pioneer SC-91 receiver and a recent vintage Sony Bravia TV. the ATT streaming device is connected to the Pioneer SC-91 AV receiver with an HDMI cable. The SC-91 is connected to the TV with HDMI. I have three of my TV each controlled by a separate ATT steaming device. I am using HDMI CEC. It will work fine for a few days and then when trying to change the volume it takes off with a mind of its own and increases the volume until I shut it down. Any help would be appreciated. When it works it is great and I'm otherwise very happy. Note, I thought it might have something to do with having three TV with the ATT streaming device so I disabled them by taking out the remote batteries and unplugging their streaming device. I thought there might be Bluetooth confusion. That did not make any difference.


litzdog911
ACE - Sage
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46.7K Messages
3 years ago
Streaming device? You posted in the DirecTV Satellite forum. Please clarify what DirecTV device you're using.
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DIRECTVhelp
Community Support
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255.6K Messages
3 years ago
Hello. I appreciate you reaching out to us about your audio situation. We'd like to know a little more details about your devices. Let's meet in a Direct Message. Luis, DIRECTV Community Specialist
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tdonahue
New Member
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2 Messages
3 years ago
Thanks, I'm referring to the ATT device that came from ATT when I signed up for DirecTV streaming. I'm not using Satellite. I'm not sure where to ask this question.
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shannon02
ACE - Expert
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21.3K Messages
3 years ago
In the DTV streaming forum.
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litzdog911
ACE - Sage
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46.7K Messages
3 years ago
I'll move your post to the DirecTV Stream forum.
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