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New Member

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2 Messages

Friday, May 19th, 2023

audio out of control

I am having issues with my volume getting out of control randomly and turning the volume up to maximum.  I mean like about to blow the speakers.  I have to shut down the system when this happens.  I have repeatedly rebooted the streaming device and disconnected and reconnected the remote.  I have a Pioneer SC-91 receiver and a recent vintage Sony Bravia TV.  the ATT streaming device is connected to the Pioneer SC-91 AV receiver with an HDMI cable.  The SC-91 is connected to the TV with HDMI.  I have three of my TV each controlled by a separate ATT steaming device.  I am using HDMI CEC.  It will work fine for a few days and then when trying to change the volume it takes off with a mind of its own and increases the volume until I shut it down.  Any help would be appreciated.  When it works it is great and I'm otherwise very happy.  Note, I thought it might have something to do with having three TV with the ATT streaming device so I disabled them  by taking out the remote batteries and unplugging their streaming device.  I thought there might be Bluetooth confusion.  That did not make any difference.

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ACE - Sage

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46.7K Messages

3 years ago

Streaming device?  You posted in the DirecTV Satellite forum. Please clarify what DirecTV device you're using.

Community Support

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255.6K Messages

3 years ago

Hello. I appreciate you reaching out to us about your audio situation. We'd like to know a little more details about your devices. Let's meet in a Direct Message. Luis, DIRECTV Community Specialist

New Member

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2 Messages

3 years ago

Thanks, I'm referring to the ATT device that came from ATT when I signed up for DirecTV streaming.  I'm not using Satellite.  I'm not sure where to ask this question.

ACE - Expert

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21.3K Messages

3 years ago

In the DTV streaming forum.

ACE - Sage

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46.7K Messages

3 years ago

I'll move your post to the DirecTV Stream forum. 


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