Bad audio

What device are you using?

What do you mean by "on live or streaming NBC"? If you're using DirecTV Stream, you're always streaming. 

You are right. I meant if we are watching "live" or go back to a recorded show.

Also, where are you located (zip)... might be as well a problem on that specific feed from NBC

OK. If it's only happening on that one station, then it's most likely an issue with their signal. What streaming device are you using?  What NBC station?

57105. 

We didn't notice it at all on Hulu TV (NBC)  but we wanted Bally sports (MN Twins) so we switched.

And we are on a Samsung Smart TV.  Three years old?

Hulu TV's NBC programming is not coming from your local NBC station. The issue is most likely with your local NBC station's signal. 

What streaming device are you using? 

Is this happening with all of your streaming devices?

Hi @Rchlllvn, we're here to help you fixing the audio issue with your Samsung TV.

Is this issue happening in a different supported device?

Let's try these steps to fix most sound issues. Test your audio after each one:

1- Close and restart the DIRECTV STREAM app.
2- Install any available app updates and restart your device.
3- Uninstall and reinstall the app.

Also, here are some steps to improve your DIRECTV STREAM experience using a Samsung TV

We'll be here to give you a hand if needed.

Camilo, DIRECTV Community Specialist

You are right.  I haven't noticed it on other devices but will check.  

@Rchlllvn thank you, please let us know once you are able to take a look at this, so we can check further steps.

Camilo, DIRECTV Community Specialist