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30 Messages

Tuesday, October 22nd, 2024 1:37 AM

Cancel Season Recording Using iOS App

The Guide had a program I wanted to watch, so I scheduled it. As it was described as part of a series (it wasn’t), I was asked it I wanted to record the series. I ill-advisedly told it to. The program is called “Movie”. Now I’m seeing  scheduled recordings from a number of channels, many identified as “Movie to be determined.” I know how to cancel a scheduled series recording using the DirecTV Gemini device. Can I do that using the iOS app? Thanks for any advice.

Community Support

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254.4K Messages

1 month ago

Hi, @whboyd. If you're using your iPhone device and trying to delete your series of recordings, you can go to View All Episodes from your My Library; that should take you to the series screen where you can cancel the series recording. Then swipe right at the folder level in My Library. Ariane, DIRECTV Community Specialist

30 Messages

1 month ago

Thanks for the reply.

I don’t have a “View All Episodes” option under “My Library”. I do have an “All Recordings” option. I don’t have any such recordings at the moment. I have either deleted them or cancelled them from the “Upcoming Recordings” list. I don’t seem to have a “series screen”. When I swipe right on a folder of recordings in the “My Library” list nothing happens.

Do you mean that I have to let one of these record before I can cancel a series?

Community Support

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254.4K Messages

1 month ago

If you have a recorded show in "My Library," click the series title you recorded to go to the series screen and cancel the recording. Roland, DIRECTV Community Specialist


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