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New Member


2 Messages

Thursday, May 11th, 2023 4:41 AM

Cannot connect to Directtv stream

I Cannot connect to Directtv stream on laptop using the same credentials for my desktop. Desktop let's me in but my laptop doesn't. I am also having trouble getting connected on all my tvs in my home. I keep getting error to reactivate my account but when I hit ok as it instructed me to do it comes back to the same thing, reactivate. 

Community Support


18.1K Messages

5 months ago

Hello there. I apologize the website isn't working properly on your laptop. We know it is a must to be able to access your account, no matter the device. We would like to review more details about this issue, you will receive a DM so that we can work together on this. We remain attentive to you. Gabriel, DIRECTV Community Specialist


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