Can't pick provider

Restarted device, unstalled reinstall app...

Hi @cyoder, let's give you a hand on how to activate Bally Sports.

First, visit the Bally Sports website to get started. Then, you will need to provide the registration code from your TV. Choose your cable to provide on the next field. 

However, right now the contract we have with Bally Sports just provides access to the local stations through the DIRECTV STREAM app. Nevertheless, there are other many networks apps that you can stream through their app such as: CBS Sports, NBC Sports Bay Area, NBC Sports California, NBC Sports Chicago and many more based on your package and local channels availability. 

Here at this link, there is extra information where you can stream directly from many networks apps and websites.

Hailey, DIRECTV Community Specialist

Works for me. U chose Directv Stream and not Directv? U also need to be subscribed to the Choice package or above.

Direct help, we can not pick the provider. The provider list shows up on my phone but it does not show up on the tv. When we go to pick our provider it gives us the sign in code again. It was working fine until a few days ago 

We do choose directtvstream on our phone but it does not bring up the provider list on our Roku tv. It did until a few days ago.

Hello @cyoder, let's make sure that everything is in order. 

Could you please confirm if you have checked you Roku device for updates? It's important to make sure that the last version of the software is installed to avoid this kind of issues.

You can get help with Roku streaming issues here.

Catalina, DIRECTV STREAM Community Specialist

Works fine on roku for me

I have updated under system, says all up to date. restarted the tv. Hisense Roku tv. 

Uninstalled and reinstalled the app many times.

Go to settings. Signed in where it gives me a code. Put that on the activation on the web page. It says your device has been activated. You are now signed in. Continue. 

Connect to provider. It says to sign in using browser again instead of the provider list. That darned provider list will not come up, just the sign in code again. 

This does not happen on my phone. It brings up the provider list. But on my 2 tvs, it won't bring up the list.

When it says success---what happens on your tv? Sometimes it isn't immediate.

It says continue. I click that and it takes me to the Bally  "home" page. 

So if you then click watch now button, it gives the sign in code again, just like it does under settings choose provider. And if you go back to the activation and type in code it has an error.

Hi @cyoder thank you for the details.

Please let me know the model of your Roku Tv so we can find a way to solve this out.

Nicolas, DIRECTV STREAM Community Specialist

Can you try activating it again--get the success and home page but exit out before u hit watch now---then re-open the app and see what happens. Or--click something other than watch now--maybe live tv or replays.

I've done Everything possible before I asked for help. It's not working as it did before. 

Hisense Roku tv. Model 55R7F

It worked great until a few days ago.

Thank you all for helping

Connect to watch gives the sign in code