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New Member

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6 Messages

Saturday, August 28th, 2021

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CARE CODE 500

I have called AT&T multiple times about this error that appears on each of my Roku devices in my home and no one seems to have any clue what I am talking about. I keep getting told 1. Uninstall and re install; 2. Change my password; 3. Restart my devices. Nothing works. No one on the phone has any clue how to fix it. Help please, I would like to use what I pay for!

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Expert

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6.5K Messages

3 years ago

They have been a lot of issues lately since they have combined both the satellite DirecTV and internet DirecTV Stream services into one app. Some bugs are being worked out, for sure.

New Member

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3 Messages

3 years ago

I’m experiencing the same.  Failure on Direct TV app, AT&T app and Smart Home app.  


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