CBS not streaming

I am in the area affected by Hurricane Helene. After power and wifi were restored, I have been unable to stream CBS. All other channels are streaming fine. CBS is not streaming on my TV, laptop, or tablet. Any clues on how to resolve this issue? UPDATE: I have Directv Streaming service, not satellite, so I have no receiver box.

Thanks, Linda

Responses

bcbsncjlj

ACE - Expert

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6.2K Messages

2 months ago

How about your phone? Test both Wi-Fi and cell.

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Lindainatl

5 Messages

2 months ago

Also unavailable on phone.

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bcbsncjlj

ACE - Expert

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6.2K Messages

2 months ago

In all likely the feed is probably down. Have you contacted the station? Also report to DirecTV support.

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Lindainatl

5 Messages

2 months ago

The feed is not down, according to the station and according to other Directv users in my area.

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bcbsncjlj

ACE - Expert

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6.2K Messages

2 months ago

Any messages or error codes?

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Lindainatl

5 Messages

2 months ago

It says: “there’s a problem with this channel. Whoops, looks like the video feed for this channel isn’t working.”

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bcbsncjlj

ACE - Expert

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6.2K Messages

2 months ago

Then contact support and report the issue.

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Lindainatl

5 Messages

2 months ago

Thank you

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