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New Member

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1 Message

Thursday, May 25th, 2023 12:10 PM

Channels not loading up

Roku TV’s not loading up. They are directly plugged in with Ethernet and currently getting 900 up and 900 down speeds. I can go to My Library and watch a recording but cannot play live channels. I saw this being a problem these last 2 years when I googled it so I’m hoping there’s a fix by now… Any ideas?

ACE - Expert

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5.9K Messages

1 year ago

Standard troubleshooting acts: restart the device, reinstall the app, clear cache and data.

ACE - New Member

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5.2K Messages

1 year ago

If the Roku TV is an older version it could be handling the directv stream app poorly. You may have better luck with an external streaming device like a Fire Stick, Roku Stick, Apple TV, or the DIRECTV Gemini device. 

New Member

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282 Messages

1 year ago

DTV just released Roku v3.33.3610103 this morning - try that one @SquirrelsDen 


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