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JAXBRG's profile

Voyager

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17 Messages

Monday, September 11th, 2023 2:37 AM

Closed Captioning

I am new to DirectTV stream, Coming from U-Verse.  I am trying to find a shortcut method for turning Closed Captioning on and off.  Google Assistant voice is annoying with the pop up suggestions.  Also going through the home button and menus to get to the option takes some time.  I realize that these are minor annoyances, but coming from a single button on the U-Verse remote it would be nice.

Thanks

Accepted Solution

ACE - New Member

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3.3K Messages

1 year ago

Hit the "ok" button on your remote---a popup appears below the progress bar to turn on cc/audio

Accepted Solution

Community Support

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254.4K Messages

1 year ago

We want you to enjoy your service in a comfortable way. Please follow the next steps to activate/deactivate Close Caption: 
-Using the remote control, press OK, to display the video overlay.
-Press the down arrow.
-If needed, scroll left to move the blue line under CC/Audio, then press OK.
They are redirected to the Closed Caption Setting.
-Press the right arrow to move the blue line under English, then press OK. 
-To deactivate, select Off and press OK.
-Closed Caption Setting may be changed if needed.
-Pressing the down arrow to move to CC Settings.
-Press OK.
-Redirected to Setting screen to make the desired changes.
Refer to Closed Caption Settings for the options available.
-Once they have turned on CC, press Exit to return to the programming. 

Thank you for being part of DIRECTV. Jhoan, DIRECTV Community Specialist

 

ACE - Sage

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46.1K Messages

1 year ago

What streaming device?

Voyager

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17 Messages

1 year ago

Forgot to mention that…. I have 2 Gemini devices, one is a dongle and the other is a box.  Both have the same remote and menu setup. 

Voyager

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17 Messages

1 year ago

Thanks.  Still a little more cumbersome, but it’ll do.  Appreciate.

Voyager

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17 Messages

1 year ago

Got it. Thanks.

BernieG

2 Messages

5 months ago

Why does Direct TV make it so hard to get to closed captioning? We shouldn't have to go through 6-7 steps just to turn it on or off. You really need to work on this. It's so frustrating!

ACE - New Member

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3.3K Messages

5 months ago

If you have a Gemini device use your voice remote to turn it on. "captions on.....captions off"

2 Messages

5 months ago

No Gemini device, but I did read the post about pressing the OK button and going down to the CC/Audio that takes you directly to it. That is easier than the many step method I had been told about. I guess I'm spoiled because when I had a different cable company the remote had a CC button right on it. Thanks though.

New Member

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4 Messages

2 months ago

yes...you are so right...as the first post i saw on closing CC.  if u want cc on certain programs & not others...this is a quick way to go on & off w/ cc.


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