New Member
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12 Messages
Cloud DVR Space Remaining?
I just moved to DTV Stream. How do you tell how much storage space you have remaining in My Library given the limited amount of space provided? I moved from YTTV so never had to manage Cloud DVR space before.
Accepted Solution
Official Solution
DIRECTVhelp
Community Support
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255K Messages
3 years ago
At the moment, the Cloud DVR sends alerts when your storage plan is reaching its limit:
The 20 hours of Cloud DVR Plan sends alerts when you are reaching your limit (20% storage limit or 4 hours or less for space). The oldest recording is deleted to make room for new content.
The Unlimited Cloud DVR Plan sends alerts when a show or program is reaching the maximum episodes that could be recorded (30 episodes per TV series), once the limit is met, the oldest recorded episode will be automatically deleted first (within 90 days or less) to make room for the next recorded episode.
Finally, for both plans, the Cloud DVR feature stores titles for up to 90 days with DIRECTV STREAM. You’ll see an alert 7 days before a recording expires.
Rafael, DIRECTV Community Specialist
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rekordbox28
New Member
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42 Messages
3 years ago
You can check this link if you are only using the free Cloud Storage
https://www.directv.com/support/stream/article/KM1227364/
OR
You can just simply pay $10 more per month so that you don't have to worry about it
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randerto
New Member
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12 Messages
3 years ago
I read through everything at that URL before posting the question but still don't see a way to see how much Cloud storage space is remaining. Am I missing something?
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Ludwick577
ACE - New Member
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3.5K Messages
3 years ago
The amount of space you have left is at the top of the recordings list. If you don't have a Dtv stream box go the "my library" then click "all recordings" to the left.
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bcbsncjlj
ACE - Expert
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6.4K Messages
3 years ago
When I go to "My Library" it tells me how much space is left at the top of the page.
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randerto
New Member
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12 Messages
3 years ago
Thanks very much for this info - didn't have enough recordings to notice this on Roku UI.
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DIRECTVhelp
Community Support
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255K Messages
3 years ago
Thank you for being part of our community and for taking the time to chat with us. Feel free to reach us back whenever you need assistance.
Have a nice Sunday.
Rafael, DIRECTV Community Specialist
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