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R

New Member

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8 Messages

Sunday, December 19th, 2021 3:05 PM

Cloud DVR Space Remaining?

I just moved to DTV Stream.  How do you tell how much storage space you have remaining in My Library given the limited amount of space provided?  I moved from YTTV so never had to manage Cloud DVR space before.

Accepted Solution

Official Solution

DIRECTVhelp

Community Support

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16.9K Messages

1 year ago

Hi @randerto, thanks for reaching us out.

At the moment, the
Cloud DVR sends alerts when your storage plan is reaching its limit:

The 20 hours of Cloud DVR Plan sends alerts when you are reaching your limit (20% storage limit or 4 hours or less for space). The oldest recording is deleted to make room for new content.

The Unlimited Cloud DVR Plan sends alerts when a show or program is reaching the maximum episodes that could be recorded (30 episodes per TV series), once the limit is met, the oldest recorded episode will be automatically deleted first (within 90 days or less) to make room for the next recorded episode.

Finally, for both plans, the Cloud DVR feature stores titles for up to 90 days with DIRECTV STREAM. You’ll see an alert 7 days before a recording expires.

Rafael, DIRECTV Community Specialist

New Member

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40 Messages

1 year ago

You can check this link if you are only using the free Cloud Storage

https://www.directv.com/support/stream/article/KM1227364/

OR

You can just simply pay $10 more per month so that you don't have to worry about it

New Member

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8 Messages

1 year ago

I read through everything at that URL before posting the question but still don't see a way to see how much Cloud storage space is remaining.  Am I missing something?

Ludwick577

ACE - New Member

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2.5K Messages

1 year ago

The amount of space you have left is at the top of the recordings list. If you don't have a Dtv stream box go the "my library" then click "all recordings" to the left.

(edited)

bcbsncjlj

ACE - Expert

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3.8K Messages

1 year ago

When I go to "My Library" it tells me how much space is left at the top of the page.

New Member

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8 Messages

1 year ago

Thanks very much for this info - didn't have enough recordings to notice this on Roku UI. 

DIRECTVhelp

Community Support

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16.9K Messages

1 year ago

You are welcome @randerto

Thank you for being part of our community and for taking the time to chat with us. Feel free to reach us back whenever you need assistance.

Have a nice Sunday.

Rafael, DIRECTV Community Specialist

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