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Employee

Employee

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1 Message

Fri, Jun 19, 2020 5:30 AM

Commercial Break in Progress

why do i get a blue screen with the DIRECTV logo and something that says..Commerical break in progress...it is a very annoying song that plays when it comes on...... 

*I am an AT&T or DIRECTV employee, and the postings on this site are my own and don't necessarily represent AT&T's or DIRECTV's position, strategies or opinions.

Accepted Solution

Official Solution

DIRECTVhelp

Community Support

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12K Messages

2 m ago

Here to help with your commercial break in progress concern, @Lgz.

 

That usually means that's a regional commercial break and there's no regional commercial available. 

 

We have more on commercial break in progress here. 

 

Let us know if you have any other questions.

 

Rickey, DIRECTV Community Specialist

lou_do

ACE - New Member

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84 Messages

1 y ago

They might be regional commercial breaks that ads are inserted by local cable companies or satellite companies. They may not have any regional commercials to insert, so that is why we see that screen. NHL TV and MLB TV does the same thing.

(edited)

Contributor

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1 Message

1 y ago

Worst song ever please lose it or I’m canceling. It comes on at least 100 times a day especially on CNBC. I don’t mind it in the background playing during empty commercial slots. Just lose the music, anyone can hear their show resume upon sound.

Jrandomuser

ACE - Expert

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264 Messages

1 y ago

No one here has any influence on this - we are other customers.  If you want to complain about it, you'll need to post to the DIRECTV social media accounts or perhaps tell Customer Service. 

(edited)

scratch67

Employee

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8 Messages

9 m ago

They areblocking competitors commercials...

New Member

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1 Message

2 m ago

I really don’t like the commercial break in progress screen or the music! At all!! Just have it normal with the same commercial other companies are playing on the same channel!! It’s going to be really really messed up to watch the Súper bowl and can’t see all the expensive funny commercials that air! Just make sure you switch from att tv before the big game or everyone at your house will complain and laugh at your service like they did me last Súper bowl 😔

New Member

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1 Message

1 m ago

The Commercial Break screen is showing up more frequently, and frankly irritates me to no end. If they don't stop, I'm moving to Spectrum.

(edited)

bcbsncjlj

ACE - Expert

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747 Messages

1 m ago

Go ahead and move to Spectrum.

Tutor

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1 Message

1 m ago

bcbsncjlj
Thanks for your well thought opinion and response to my frustrated post.  You are a gem, thank you.
bcbsncjlj

ACE - Expert

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747 Messages

1 m ago

@Lawman1947 Your welcome. Good luck in your next adventure.

Jrandomuser

ACE - Expert

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264 Messages

1 m ago

Sarcasm is wasted on some...

Ludwick577

New Member

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467 Messages

1 m ago

Would you rather watch a regular commercial? Also, if you dvr programs u can forward thru. This is a bizarre thing to complain about. 

scratch67

Employee

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8 Messages

1 m ago

I DVR mostly sports, some show series & movies.   Skip the commercials, was just thinking I haven’t seen the commercial break thing on DVRed content.

New Member

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2 Messages

1 m ago

The person who came up with the music that they play when these things come on should be locked in a room for about a week and forced to listen to it for about a week!

Absolutely annoying and way too frequent!

Contributor

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3 Messages

19 d ago

The commercial break in service makes me think something is broken and it can last quite awhile.  Commercials are a part of tv, but this process is disturbing and I would like to know if there is a way to get rid of it?


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