C-SPAN sending 4:3 format stretched to 16:9

Are you choosing the right C-Span feed? There is an SD feed that comes from satellite 101 and the HD feed which comes from satellite 99 (HD satellite). Also, what is the receiver model? When did this issue start, and does it occur on other receivers if you have more than one? It is also worth it to try a red button reset (side by the access card for HR54 series or front where it says ‘PUSH’)

Hi @detuch254 , thanks, but its DirecTV Stream (Roku) so I dont have a choice in the matter. I should have been more specific.

@JoeBios01 

you posted in the DIRECTV satellite forum. I’m moving this to the dedicated DIRECTV STREAM side.

Well, no one here is going to fix it. This is just a public forum. DirecTV Stream only broadcasts from the broadcaster supplies them. Voice your concern to a support rep.

Also, Boomerang channel is selecting the wrong format stream.

@bcbsncjlj Streams are generally delivered multiplex containing multiple formats. You need to select the correct PIDs to get the desired format. 

You are getting the only stream supplied to the service. There are no multi formats via streaming unless an alternate channel is provided. It's not like cable.

Hi @JoeBios01, thank you for your feedback; we apologize for any inconvenience. We have this noted and are actively pursuing a resolution. At this moment this case is being escalated. We appreciate your business and patience and assure you we will correct it as quickly as possible. EfrenC DIRECTV Community Specialist

@DIRECTVhelp Fixed today 11/18/2022. Thanks! ☺️👏