New Member
•
3 Messages
Direct TV Now Stream sound issues
When I’m watching DIRECTV streaming app the sound goes out intermittently and I have to switch channels and go back to the channel I was watching for it to come back. And also intermittently goes out and then comes back in Spanish and I have to do the same thing to get it to come back. Any other app I use Amazon, Hulu, Netflix all works fine without these problems does anybody have a solution?
VJay29
New Member
•
3 Messages
4 years ago
Hi, Yes, I’m using a Samsung Smart TV.
0
0
DIRECTVhelp
Community Support
•
255.9K Messages
4 years ago
Hi, @VJay29 , let's work on this together.
Please check your DM inbox (it's the chat icon next to the bell icon at the upper right corner of the forums) to take a closer look into your concern about get back the sound and correct language
David, DIRECTV Community Specialist.
0
0
VJay29
New Member
•
3 Messages
4 years ago
I literally do not see the bell or a DM link in order to talk about this problem.
0
0
Ludwick577
ACE - New Member
•
3.7K Messages
4 years ago
Wondering why people don't search the forums before they post. There are a ton of posts about the Samsung tv app.
0
0
g_mingolelli
New Member
•
172 Messages
4 years ago
A new Thread every now and then helps. It also saves many users from reading multiple pages of nonsense in some cases.
0
0
g_mingolelli
New Member
•
172 Messages
4 years ago
DirecTV has been having problems with Samsung for almost a month now, Issues vary but there are rnonth to keep a Forum healthy.
The current rumor is Samsung is waiting on a licensing agreement from DirecTV Stream. However, It is now admittedly a DirecTV problem that is causing the problems.
0
0
litzdog911
ACE - Sage
•
46.7K Messages
4 years ago
TV manufacturers, like Samsung, have little incentive to keep their Apps up-to-date when they're competing against superior streaming devices like Roku and Fire. I fear that folks that are waiting for Samsung/DirecTV to fix these issues on the Samsung TV App will be waiting a long time.
0
0