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Friday, November 22nd, 2024 7:24 PM

Direct TV Stream App on Roku is stuck on Starz Pop up Ad

My Direct TV Stream app running on Roku is stuck on a STARZ pop ad shortly after loading and it won't let me click on "OK" to dismiss.  

ACE - Expert

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6.2K Messages

1 day ago

Restart the device.

New Member

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312 Messages

1 day ago

This worked for me:  the left arrow in the remote cleared the message.

Community Support

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254.4K Messages

1 day ago

Hello, @Smithburg410. There's an ongoing outage with a Starz advertisement banner popping up on the screen and our team is aware and working on a fix. Thanks for understanding. - Jayson, DIRECTV Community Specialist

2 Messages

1 day ago

so... there's no way to actually watch direcTV right now? we're all stuck with the stupid ad that we can't click off?

New Member

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312 Messages

1 day ago

Which device do you have? Maybe depends on it - for me the left arrow in the remote cleared the message

2 Messages

1 day ago

i have a roku, i have clicked on *EVERY* button (both on the physical remote and in the app on my phone) and none of them clear it. i can hear the "boop" sound when i hit the buttons, but nothing happens. 

has this really been ongoing for 4 hours (OP posted 4 hrs ago) and they still haven't fixed it yet? 

ACE - Expert

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6.2K Messages

1 day ago

Roku is working fine with me. Once again, restart the device. Power off and try again. Have you tried?


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