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New Member

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2 Messages

Friday, April 7th, 2023

Direct TV stream keeps logging me out

Why do I have to keep logging into Direct TV stream every time?  When I turn on my tv and navigate to the direct tv stream app I have to log in every time, is there a way to save my device (tv) on my account so it knows not to log me out?

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Community Support

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255.6K Messages

3 years ago

Hi, thank you for contacting us.

 

Keeping your devices connected to your DIRECTV STREAM is possible and easy. Please follow these steps:

 

1. Go to your account overview.
2. In the My streaming devices area, select Manage.
3. To enable auto sign-in, change the selector from Off to On.
4. Follow the prompts to complete.

 

If you have any questions, don't hesitate to contact us. Thank you for choosing DIRECTV.
Claudia, DIRECTV Community Specialist

ACE - Sage

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46.7K Messages

3 years ago

What streaming device are you using?

New Member

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2 Messages

3 years ago

I am using the smart app I think it’s called D stream on my tv not a device itself. 

Expert

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6.5K Messages

3 years ago

Those Smart TV apps are very inferior and are known to have many issues. Well documented in the forum. Your best option is to use an external streaming app. Most Smart TV users have opted to go with external devices if they still want to use the service.

ACE - New Member

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1.6K Messages

3 years ago

What type of Smart TV are you using?


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