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J

4 Messages

Thursday, November 23rd, 2023 1:48 PM

Direct tv streaming on Fire stick

New to Dtv, have it on my Samsung tv no problem, but when I add to Fire stick, I sign in, but it keeps taking me to the page to choose a package and pay.  What am I missing?  Any help is appreciated!

ACE - Expert

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6.2K Messages

1 year ago

Are you a previous satellite user? Using the same credentials for Stream as Satellite?

Community Support

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254.4K Messages

1 year ago

We are sorry you can not enjoy your service on your Fire Stick. Please try these https://www.directv.com/support/article/000082596 steps to make sure the basic setup is properly done. Also, here https://www.directv.com/support/article/000066174 is a list of compatible devices. If the problem persists, DIRECTV is a message away. Gabriel, DIRECTV Community Specialist


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