1 Message
DirecTV Stream AppleTV App StartUp Behavior
The app used to start on the content (show) it was on previously. Now it starts with an annoying "guide" screen that it's stuck on forever until you hit back or enter on the -physical- remote. This has goofed up all my Siri automations. How quickly can the app be repaired to take this unnecessary start-up screen away or give an option in settings to bypass the unnecessary screen?
DIRECTVhelp
Community Support
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255.6K Messages
2 years ago
Hi, @nicknicknick Thanks for bringing this to our attention. DIRECTV continues to invest in delivering great service, enhancing the user interface, and aggregating all the premium content customers want for a viewing experience that's second to none. We'll escalate this to our team and get back to you once we get a response. Kim, DIRECTV Community Specialist
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DIRECTVhelp
Community Support
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255.6K Messages
2 years ago
Thanks for waiting, nicknicknick. This has been escalated already, and our engineering teams have confirmed that this is a new release and is working as designed. Let us know if you're still experiencing the same issue. Mohammad, DIRECTV Community Specialist
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