Tutor
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19 Messages
directv stream does not allow local channels to be watched when traveling for iphone 14
Hello, I am traveling and have directv stream. From my PC, I can see local channels when logged but for my iphone 14, I cannot see local channels.
litzdog911
ACE - Sage
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46.4K Messages
2 years ago
It all depends on whether your streaming device supports "location services". When I travel, my PC and Roku always show the location stations from my primary home location (Seattle). But my iOS devices show the local stations for my actual physical location. I'm guessing you must have traveled to a location where DirecTV Stream doesn't provide that location's local stations.
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DIRECTVhelp
Community Support
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255.1K Messages
2 years ago
Hi, the local networks available in your account are determined by your Billing ZIP Code. However, activating the location services allows you to watch local channels on your iPhone 14. By following these steps https://www.directv.com/support/stream/article/KM1228303 you'll be able to enjoy your DIRECTV STREAM with all the channels available for you. Feel free to contact us if you have any questions. Thank you for choosing DIRECTV.
Claudia, DIRECTV Community Specialist
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birthj
Tutor
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19 Messages
2 years ago
OK, this is still a little confusing. The instructions are:
Channel troubleshooting
If your Guide isn’t showing the right channels:
Since this is a iphone 14, what remote are you talking about and by the way, location services are activated on my Iphone. It I try to turn them off, the app makes me turn them back on
Thank you
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litzdog911
ACE - Sage
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46.4K Messages
2 years ago
If location services are enabled on your iPhone and you're not getting any local stations, then it's likely that DirecTV doesn't offer that area's local stations. Where are you?
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birthj
Tutor
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19 Messages
2 years ago
I'm in Vail on a ski trip
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bcbsncjlj
ACE - Expert
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6.4K Messages
2 years ago
Rules still apply where ever you are located.
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litzdog911
ACE - Sage
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46.4K Messages
2 years ago
With local services enabled you should be able to stream the locals based on your zip code ....
https://www.directv.com/stream/channel-lineup/
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