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DIRECTV Stream Google Assistant Not Listening
Ever since AT&T TV switched to DIRECTV Stream, I've had nothing but problems with Google Assistant. I pressed the Google Assistant button, Google Assistant turns on, but it doesn't hear me. The blue light flashed quickly on my remote before I could get a chance to speak. I'm running ethernet cable, tried resigning into Google, and have Google Assistant turned on.
DIRECTVhelp
Community Support
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254.9K Messages
4 years ago
Hello @danm0325 Thank you for letting us know about the issues that you're having with Google assistant. We're here to share some steps with you, so you can enjoy of a more practical experience.
1.Make sure that you accept the Google assistant Data Consent. If you decline, Google assistant is disabled.
2.Check if the command that you're attempting is supported or if you may need to phase your request differently.
3.If the Google assistant doesn't hear your request, please verify that you're not speaking to soon. When the LEDs on the remote control illuminate solid blue, the Google assistant is in listening mode. The remote control remains in the listening mode for 6 seconds.
4 The microphone is located at the top of the remote, make sure that nothing is blocking it or interfering with it.
HERE you can find more details about using Google assistant with DIRECTV Stream.
We hope that these steps can be useful for you, in case that the issue persist you can always contact us back to review more options.
Sebastian, DIRECTV Community Specialist.
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