DirecTV Stream live content crashes Roku
For the past two weeks, when I watch live channels through the DirecTV Stream app, my Roku Ultra will crash after about 10 minutes. The screen freezes for about 30 seconds and then the Roku reboots to the bouncing logo. When I start the app again, I typically see distorted/artifacts at the top of the screen for the first 30 seconds, then the process happens again.
After researching online, I have performed the following steps
- Update DirecTV Stream app
- Update Roku system
- Remove DirecTV stream app (reboot, then reinstall the app)
- Replace the HDMI cable
I've also determined that this only happens with live content. If I watch pre-recorded/DVR/My Library content, the system does not reboot.