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2 Messages

Saturday, February 3rd, 2024 6:17 AM

Directv stream not working on firestick gen 3

We bought a firestick 3rd gen downloaded the Directv Stream application. The app will load but once it us open you can not move to guide or any of the settings within the app. Its like the graphic of what the application looks like but not a functioning app

ACE - Expert

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6.2K Messages

11 months ago

Reinstall the app. Works fine in all 3 of my fire sticks.

ACE - New Member

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628 Messages

11 months ago

Are your other apps, on the Fire Stick, working?

2 Messages

2 months ago

Same problem here as of 11/10/24.  Have cleared cache, cleared data, updated device, and reinstalled app.  Same problem.  Goes to DirecTV home screen but will not allow input from remote.  All other apps work.  Have spent multiple sessions with DirecTV and Amazon tech support.

2 Messages

2 months ago

I am a satellite subscriber, so my app was DirecTV, not DirecTV Stream.  Still, the symptom is the same.  App loads, home screen displays, but app will not accept input from the remote.  Can use remote to exit the app and access other apps.


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