Contributor
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3 Messages
DirecTV Stream quit working on all 3 of my Firesticks on the same day
I use a VPN and have switched the cities several times, but doesn't help. I have restarted each Firestick numerous times, but doesn't help. Also cleared the Data, the Cache and finally uninstalled the app (several times) and of course, downloaded the app again, but still nothing. Can't even log-in now without getting Code 8003. My main TV is hardwired in to the Modem and other 2 Sticks are on WiFi. I took one of my Firesticks with me this weekend when I went out of town, but same problem but on a different Modem. DirecTV Stream IS working on my laptop, so I know I'm entering the correct User ID and Password on the Firestick. I've had DirecTV Stream for almost 4 years, so I'm very familiar with troubleshooting, but it's never done this.
Ludwick577
ACE - New Member
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3.6K Messages
4 years ago
Did you try restarting your modem/router? Also turn off the VPN.
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bcbsncjlj
Expert
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6.5K Messages
4 years ago
Using a VPN is blocked if they can detect it. A VPN is generally used to try to bypass location limitations and that very well may violate their content licenses with the networks so they don't allow it.
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smitty1959
Contributor
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3 Messages
4 years ago
Ludwick: Yes, restarted Modem several times. Even cutoff the power to the house! Ha!
bcbsncjlj: About the VPN, I've been using a VPN for 4 years. But, you may be right. They're finally on to me! Ha! Well, it was a nice 4 year ride.
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smitty1959
Contributor
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3 Messages
4 years ago
bcbsncjlj: I forgot to add that I use a VPN on my computer and DirecTV Stream works.
Thanks to everybody that has replied!
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bcbsncjlj
Expert
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6.5K Messages
4 years ago
They just have not found it yet.
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