Community Support
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19.9K Messages
DIRECTV STREAM Sign In Support
DIRECTV STREAM Sign In
Make sure you are using the right userID. It may be different than your other AT&T IDs if the account is not bundled.
If you're not sure, you can learn how to Find your ID.
If your userID and password are still not being recognized, try resetting your password.
- Do not keep trying because your account will be locked out after several failed attempts.
- If you are locked out of your account, wait at least 1 hour before attempting to sign in again.
- If you continue to try to sign in and are locked out again, you will have to wait at least 24 hours before attempting to sign in.
- Learn how to reset your password.
Other Helpful Tips
Try signing in with a different device.
If you are having troubles signing in on a different device, try clearing cache and cookies or restarting the app.
Google Sign In
Your Google sign in is different from your AT&T sign in. Get help from Google if you are having troubles signing into your Google account.
David, AT&T Community Specialist
*I am a DIRECTV authorized representative, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.
DIRECTVhelp
Community Support
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19.9K Messages
3 years ago
Hi @krp2369, thanks for bringing this to our attention.
Please create a new post, so we can further assist you.
We'll be glad to help.
Hailey, DIRECTV Community Specialist.
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MACA68
New Member
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1 Message
1 year ago
I saw somewhere that you are supposed to use your Apple ID PASSWORD, is that correct?! I thought since DIRECTV was connected to ATT - everything had to be under the “ATT master account”. Please confirm or explain because I’ve been intermittently having to sign-in multiple times a day on DIRECTV, Att-Yahoo mail and Netflix!
So I’m thinking could I have just figured out my issue!! If I’m supposed to be using Apple ID password then Apple username too? Or email? I’m so confused……
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litzdog911
ACE - Sage
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45.6K Messages
1 year ago
@MACA68
No, not your Apple ID. You use your DirecTV Stream username and password.
You've responded to a very old post. Please start your own new post if you still have questions.
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