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New Member

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10 Messages

Saturday, May 18th, 2024 12:26 AM

DirecTV Stream/Chromecast/Bluetooth Speakers

Anyone else have problems with DirecTV Stream on Chromecast with Google TV when connected to Bluetooth speakers? Mine works fine without the bluetooth speakers, but as soon as it connects to bluetooth speakers (speaker or headphones), the DirecTV Stream app freaks out and will go into a channel loading loop without every loading the channel for more than a second.  Disconnect the bluetooth device, it works fine.  


DirecTV Stream is the only app I have that behaves this way.

Community Support

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20.3K Messages

1 month ago

Hi u/titan1701. We're sorry for any inconvenience. Some bluetooth speakers may not be compatible with the app. You may visit https://www.directv.com/support/article/000093281 for a quick fix. Should you need further help, our Social Care Team is here to assist. - Carmella, DIRECTV Community Specialist

New Member

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10 Messages

15 days ago

I don't think the "some" bluetooth speakers is accurate.  It is all bluetooth speakers.  None of the 8 I have tried have worked.  And only DirecTV Stream.  All other apps work fine.

The article linked is just this same post?  Was there another?

(edited)

Community Support

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20.3K Messages

15 days ago

Having trouble with the DIRECTV app connecting to a Bluetooth speaker can be frustrating. I'll send you a DM, and let's see what we can do to fix it. Ara, DIRECTV Community Specialist

New Member

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10 Messages

15 days ago

DM me where?  This is a forum?

Community Support

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20.3K Messages

15 days ago

You can check your messages through your inbox. You can access the DM by clicking the speech bubble icon located in the upper right corner, between the notification bell and "directv.com". Please make sure you are logged into your account to access the DM. The icon will only appear once an official DM has been initiated to you. Ara, DIRECTV Community Specialist


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