Error message "Whoops, [Program] is Over" and can't record

We don't want you to miss your favorite programs, @drappap. To learn on how to manage your DIRECTV via Satellite DVR, click here: https://www.directv.com/support/article/000093680 Ariane, DIRECTV Community Specialist

I think I have a different system (not satellite).  I just have an oval connector that I plug into HDMI.  And my remote doesn’t have an ‘R’ on it.  I have been trying to record by pressing the red dot button from the guide screen.  Any ideas?  Thank you 

We're sorry you're still experiencing an issue trying to record a show. If you have a DIRECTV via Internet service, you may check https://www.directv.com/support/internet/article/000093676 for helpful tips on recording and watching shows with cloud DVR. If you need further assistance, send us a DM. Ariane, DIRECTV Community Specialist

What exact streaming device are you using?  Brand/model?

DirecTV model P21KW-500

It looks like you have a DIRECTV via Internet service as you have a Gemini Air device. To record, press the Overflow (three dots) button at the top part of the channel button, then select Record. For helpful tips, check https://www.directv.com/support/article/000093676 Ariane, DIRECTV Community Specialist

Thanks but there is no Record option listed…