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J

New Member

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3 Messages

Thu, Nov 24, 2022 3:49 AM

feedback suggestion

When I open the directv streaming app on my tv the app auto plays the first channel in the guide. Id prefer it not auto play anything when I first open the app. The auto playing also starts the ae channel which id prefer my young children not see initially either. Id prefer to select from my library or select something from the guide. Again,  this is  a feedback suggestion that would make the service much better.

One other suggestion, when I record my local sports Id prefer it record local broadcast version if its available.  There have been times where the Boston Bruins are on both NESN  and ESPN  and only the ESPN version is recorded even though the game is available on both  networks.

DIRECTVhelp

Community Support

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16.8K Messages

15 days ago

Hello @joeyn414, thank you for reaching out.

For those channels that you'd prefer to keep away of your children, you can set up parental control with them. It’s easy to set up a 4-digit personal identification number (PIN) to control who can watch shows with certain content ratings. You can see the steps to do it here. 

Regarding the recording of the sports channel, please let us know if you have tried recording specifically this NESN channel getting the same result. We'll be attentive to your answer.

We appreciate your thoughts and will make sure to forward them to the appropriate team for consideration

Fernando, DIRECTV Community Specialist


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