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c_brookhart's profile

Scholar

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206 Messages

Monday, November 25th, 2024 4:48 PM

FETV picture quality issues

Anytime I’m watching FETV, there’s consistently picture quality issues about every two minutes. It will go from perfect to a scrambled type appearance throughout programming. It happens at night and during the day. It’s only this channel that has this issue. I don’t think that this is something that will be resolved simply from unplugging the Gemini box and plugging it back in.

ACE - New Member

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3.3K Messages

21 hours ago

I've been watching FETV this morning. No issues for me.

Community Support

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254.4K Messages

18 hours ago

Hi, @cbrookhart. We're sorry you're experiencing inconsistent picture quality on channel FETV. The quality of the picture and many other factors are determined by the broadcaster, and sometimes require specific equipment or settings to access. Try changing the resolution, visit https://www.directv.com/support/satellite/article/000072865 


Mohammad, DIRECTV Community Specialist

Tutor

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39 Messages

15 hours ago

I have noticed a "green scramble" that flashes a few times per hour on only FETV. It is probably FETV's feed. I use the app on Roku.

Scholar

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206 Messages

12 hours ago

That’s exactly what I’m seeing.

Scholar

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206 Messages

10 hours ago

@DIRECTVhelp can you report the issue to engineering and have them look at this? How can the first poster have no issues and then two of us have TV exact same picture quality issue?


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