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3 Messages

Sunday, July 10th, 2022 3:02 PM

Firefox v.102.0.1 no longer loads video

Is there a Setting in Firefox that prevents video from playing? Everything is functional except the displaying of  programming i.e. only a blank window appears. However, Chrome has full functionality of DirecTV Stream including video playing.

I have been using Firefox for DirecTV Stream on my laptop (Win10) since May without a problem. Then I updated Firefox two days ago to v. 102.0.1 and then lost the ability to open New Tabs with URLs, bookmarks, etc. So I followed the Troubleshooting advice and Refreshed Firefox, which restored all functions but deleted Extensions, Themes (including Norton Password Manager!). I have since restored Extensions including password manager, but cannot use DirecTV Stream any longer in Firefox. Help!

Accepted Solution

ACE - Guru

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337 Messages

3 years ago

I'm on 102.0.1.  I rarely use my computer for this service but I just logged on and was able to play live streams and other content without any issues.  I even have the new Strict setting for Enhanced Tracker Protection turned on, which has caused odd issues with some sites.

Now, I do have the uBlock Origin ad-blocker disabled for directv.com.  If I enable it I get black or blank screens when trying to play content.  But that's par for the course with most sites that play video so I just presume most people would already have run across this before. 

Could it be that when you put things back after the refresh that whatever ad-blocker you use didn't know to disable itself on directv.com?

New Member

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3 Messages

3 years ago

Tonydi, uBlock was the culprit! I was trying it out because it was recommended to use. I disabled the extension and it restored the video/audio. Thanks.

Do you know how to disable ad-blocker for directv.com in uBlock?

Roger

ACE - Guru

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337 Messages

3 years ago

If you disable it when you're on the site and leave it that way when you leave, u-block origin will remember that setting for future visits.

It's really a great ad-blocker and 99% of sites with videos play just fine with it enabled, including the ad-crazy YouTube.


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