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krb's profile

Tutor

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14 Messages

Sunday, March 10th, 2024 6:41 PM

Gemini Air

Channel guide lists apps but won't allow me to add them MY favorite list? 

Accepted Solution

ACE - New Member

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1.5K Messages

8 months ago

The reason that you cannot add those to your favorite list is that they are not channels they are just shortcuts to those Apps. If you want to turn it to a particular app faster just press your microphone button on your remote and tell your Google assistant what you want it to go to.  Hope this explains the reasoning a little better.

Community Support

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254.4K Messages

8 months ago

We're sorry you're having issues adding your channels to your Favorite list. Visit Save Favorite Channels and Set Bookmarks | DIRECTV Customer Service & Support to learn how. Mohammad, DIRECTV Community Specialist

Tutor

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14 Messages

8 months ago

The channel guide for Gemini Air gives the channel number for each apps but no heart to click on to add to favorites unlike all of the other channels.

Tutor

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14 Messages

8 months ago

The channel guide for Gemini Air gives the channel number for each apps but no heart to click on to add to favorites unlike all of the other channels.

Tutor

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14 Messages

8 months ago

Thanks for your thoughts

I have used the channel guide apps to sign in  on an app. But I still don't understand why you can only use the short cuts in the full guide but not favorites guide?

Community Support

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254.4K Messages

8 months ago

@krb We're sorry if you're still having the same issue. Let's work on this together, and we'll send you a DM to take a closer look. Mohammad, DIRECTV Community Specialist


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