New Member
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10 Messages
Golf Channel FF issue
This happens only with Golf Channel (so far as I can tell), and it happens exactly the same whether I'm using the DirecTV Stream Roku app or the standalone DirecTV Device:
When watching a recording, the skip forward 30-sec and skip backward 15-sec works fine. But when I try to FF what I see on screen is actually content that aired earlier, maybe 30 minutes earlier. It's hard to explain. Let's say I'm watching something at the 45 minute mark of the recording. When I hit FF I do see the image in the smaller box running at FF speed, but what I'm seeing is from about the 15 minute mark of the recording being fast forwarded (not the 45 minute mark as it should be). As soon as I stop FF and return to normal play, the screen "catches up" and is now at, say, the 47 minute mark just like it should be if I fast forwarded 2 minutes.
I hope that makes sense. All other recordings on other channels seem to FF without this issue.
DIRECTVhelp
Community Support
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255.6K Messages
2 years ago
Hi, thank you for reaching out to our community. Since this is a very specific situation, we're sending you a PM to help you out. Lisa, DIRECTV Community Specialist
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Dnickles
1 Message
2 years ago
I am having the same issue. I called AT&T Cable TV (since that's the provider of my Directv service), but they were unable to help me. If you got instructions on how to fix the issue, please let me know. Thanks, Dan (Edited as per community guidelines). (Edited as per community guidelines)
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tvdaddy
New Member
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10 Messages
2 years ago
I never did get an answer or a solution to this. I was just told it was being escalated to a "specialized team".
The problem is still happening, and still (as far as I can tell) only on the Golf channel.
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