Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

New Member

 • 

6 Messages

Saturday, February 25th, 2023

Green Screen Since Recent Sony Update

Sony Bravia XBR55 had SW update recently. No issues on TV but frequent green screen now when turning on DirecTV box. Have to unplug box to reset. Any thoughts?

Oldest First
Selected Oldest First

Expert

 • 

6.5K Messages

3 years ago

Maybe a HDMI cable. Even HDMI port on your TV. Try changing cable and ports.

New Member

 • 

6 Messages

3 years ago

I can check but doubt it. Never an issue before; only started after recent Sony SW update. Doesnt happen every time i turn on box but does happen 1 to 3 times per week. Otherwise, no issues.

Expert

 • 

6.5K Messages

3 years ago

Guest, you answered the question - an SW update. I don't recall anyone reporting a similar issue in the past.

ACE - Sage

 • 

46.7K Messages

3 years ago

You might try posting in a Sony support forum. 

ACE - New Member

 • 

651 Messages

3 years ago

That update may be a little buggy, I have a XBR55X900E and it reboots about 50% of the time when I turn it on, since the update. Also screen does a black flicker for a second or so, every so often, on all inputs and local channels. Waiting for next update and hope it gets corrected. 


NEED HELP?