New Member
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1 Message
Guide is stuck on Recent
I can no longer use the Direct TV Stream “Guide”. When I click on “Guide” it opens up left toolbar showing “All” “Recent” “Favorites”, etc. and highlights “Recent”. I cannot move to any of the other tabs on the toolbar. It’s stuck on “Recent”. So, I can no longer see the Guide to see what program is on what channel at what time. Help!
Accepted Solution
Jrandomuser
ACE - Expert
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1.2K Messages
1 year ago
Hisense offers different models with AndroidTV/GoogleTV, FireTV, and RokuTV built-in, so I assume it's one of those. It's quite possible that they recently released an app update for one or more platforms that broke this - I'm not that impressed with their QA. I did just check on a FireStick that I believe is up to day, and it didn't show this problem.
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litzdog911
ACE - Sage
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46.1K Messages
2 years ago
What streaming device are you using?
Have you tried resetting the device? Or deleting and reinstalling the DirecTV Stream App?
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dwoodall
New Member
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1 Message
2 years ago
I am having the very same issue on a Samsung. I have reinstalled the app and still stuck in RECENT.
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bcbsncjlj
ACE - Expert
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6.2K Messages
2 years ago
Of course, it's a Samsung. The app is known to have issues with Samsung. 100's of post on the Samsung. Use an external streaming device.
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Egac
New Member
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2 Messages
1 year ago
I have the same problem and I have a Hisense TV
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Egac
New Member
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2 Messages
1 year ago
I can't watch a thing!
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bcbsncjlj
ACE - Expert
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6.2K Messages
1 year ago
What streaming device are you using on that TV?
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Helplease30022
1 Message
1 year ago
I am having this problem on one of my Samsung TVs. Did anyone find a fix?
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bcbsncjlj
ACE - Expert
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6.2K Messages
1 year ago
As mentioned, the Samsung app is junk. Get an external streaming device.
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