5 Messages
Guide no longer working on app
The guide stopped working today on the DIRECTV Stream app on my Sony tv. I have attempted to force stop the app and signing back in but all it says is “No information available. Please try again”
5 Messages
The guide stopped working today on the DIRECTV Stream app on my Sony tv. I have attempted to force stop the app and signing back in but all it says is “No information available. Please try again”
RamsesMindWalker
4 Messages
2 days ago
I have the exact same problem. This just started 30 minutes ago. No guide selections work. All, Recent, Favorites, Sports, Kids, Movies, TV Shows are all blank. I can't even change the channel.
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RamsesMindWalker
4 Messages
2 days ago
Update: it isn't working when logging into the web page either. This is a complete guide outage for everyone it appears.
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FamSquad
2 Messages
2 days ago
Same thing happened to me 30 minutes ago
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FamSquad
2 Messages
2 days ago
Cannot get my Guide to work on DirecTV Stream
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RamsesMindWalker
4 Messages
2 days ago
A version of the guide just came back but it looks to be the "test" guide. I have over 8000 channels from all over the world with the main channels duplicated 4 or 5 times. Only the channels that are in my package work, though. Hard to sift through.
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ah122668
5 Messages
2 days ago
Same here. The guide came back but too many channels/weird channels and all my favorites are gone.
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jcp2016
1 Message
2 days ago
I can confirm the same issue as well when logging in, "All" channels guide has incorrect channels listed and I am missing all of my favorites.
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mndonsteg
3 Messages
2 days ago
Same here!
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mndonsteg
3 Messages
2 days ago
Mine is back to normal
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SnoopDadd
2 Messages
2 days ago
Same here
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Delmom
1 Message
2 days ago
Glad to see it's not just my issue but I hope they fix it quickly!
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SnoopDadd
2 Messages
2 days ago
I have no guide on all, favorites or recent.
the app works on my iMac and iPhone, but can not change the channel cause I have no guide.
i cannot get my account to come on at all on my samsung TV
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Ldebrito73
3 Messages
2 days ago
Same!
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ah122668
5 Messages
2 days ago
My guide and favorites appear to be restored.
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DestinLeBl
3 Messages
1 day ago
Same here!!! Why can't DIRECTV fix this?
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