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New Member

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2 Messages

Sunday, December 19th, 2021

HBO MAX

I just signed up for Choice streaming and am supposed to get 3 months free of HBO MAX, Showtime and Cinemax. I go to HBO app and try signing in and it won't recognize my account, how do I activate this?

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Expert

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6.5K Messages

4 years ago

You need the HBO Max app.

New Member

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2 Messages

4 years ago

Thanks, I do have it and it asks me to sign in, which I do under the provider that is giving me HBO and that is Directv Stream. That is where it tells me it doesn't recognize my account. So Direct isn't telling HBO I have it free for 3 months. That is what I am trying to find out.

Expert

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6.5K Messages

4 years ago

Have you verified that you get it by logging into your account and checking the subscription status?

Community Support

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255.6K Messages

4 years ago

Hey @kmmerrs, we would like to help you out.

We just sent you a private message so we can take it from there.

We'll be waiting for you!

David, DIRECTV Community Specialist


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