patqt1's profile

Contributor

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4 Messages

Thu, Jan 27, 2022 4:18 AM

HGTV GO

All new episodes on my HGTV Go app are locked. Only happened today

Accepted Solution

bcbsncjlj

ACE - Expert

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3.3K Messages

10 months ago

Guest you need to contact support and inquire.

bcbsncjlj

ACE - Expert

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3.3K Messages

10 months ago

All pr just from a particular show? Example?

Contributor

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4 Messages

10 months ago

House Hunters, House Hunters International, Forever Home. Everything under Recent Episodes

bcbsncjlj

ACE - Expert

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3.3K Messages

10 months ago

I don't have a "Recent Episodes". Can you give me a season and episodes?

Contributor

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4 Messages

10 months ago

sorry says Just Added... Property Brothers Forever Home s6e12, Home Inspector s1e2, House Hunters s190e6 and4 

bcbsncjlj

ACE - Expert

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3.3K Messages

10 months ago

They all work fine for me. Loading fine. 

DIRECTVhelp

Community Support

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16.8K Messages

10 months ago

Hi @patqt1, we are here to help.

We understand that you were able to get the new episodes of your favorite shows now unlocked.

Please let us know if something is missing.

Joan, DIRECTV Community Specialist

Contributor

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4 Messages

10 months ago

HGTV GO  under just added are all locked. I checked on my phone and they are not locked. I have Fire TV and DirectV stream and WIFI

DIRECTVhelp

Community Support

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16.8K Messages

10 months ago

Thanks for the details @patqt1.

 

The new episodes have already been updated on your phone app, and so they should be as well in soon on the other platforms. Please uninstall and install the app on those to get the latest update.

Please let us know how it goes, thank you!

Joan, DIRECTV Community Specialist

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