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G

New Member

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2 Messages

Mon, Dec 13, 2021 2:14 AM

how do I delete or stop a bookmark?

I have a handful of series bookmarked - I didn't mean to and now I cannot delete or stop them. Help!   There is not delete. I can resume, FF and watch. but not stop or delete.  

Accepted Solution

Official Solution

DIRECTVhelp

Community Support

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15.3K Messages

5分前

We're here to help @google57! Let's get your unwanted bookmarks deleted.

 

  1. Go to the Discover tab.
  2. Review the show, network, or movie that you have booked marked.
  3. Select the bookmarked pin next to the title to delete your bookmarks.

If this doesn't help, we just need additional information to further assist.

  • Are you view DIRECTV STREAM with are device or personal device?
  • Can you try to delete from a different device?

Please let us know if this helps.

 

DeShawnae, DIRECTV Community Specialist 

Ludwick577

New Member

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1.7K Messages

5分前

Yes there is a delete. Just click onto the show in your bookmarks and click "remove bookmark" 

New Member

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2 Messages

5分前

Found the delete function on computer -not TV. Never did find a 'discover' tab. 

(edited)

Ludwick577

New Member

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1.7K Messages

5分前

There is not a discover tab, the dtv help person is confused.  All you have to do is go to "my library" tab under the line with recordings....scroll down the list of bookmarks are there. Click onto one of the shows and then click "remove bookmark"

(edited)

DIRECTVhelp

Community Support

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15.3K Messages

5分前

Thanks for reaching back out to us. Are you viewing DIRECTV STREAM with our device or your own device?

 

Jordan, DIRECTV Community Specialist


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