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How do i see what devices are connected to my account?
I keep getting a message that we have too many streams but I don’t think we do. We have 2 going at home and still getting the error. How do I see if I am logged in somewhere that I shouldn’t be?
detuch254
ACE - New Member
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5.2K Messages
2 years ago
This could be happening because you aren’t using a static IP address. Without a static IP, your physical IP location continually changes and thus Directv stream has no way of proving that you are indeed at your home location. Since this is the case, you’ll only be receiving three simultaneous streams.
There is no way at this time to see how many people are logged into your account. Besides, this shouldn’t make any difference in the 20 simultaneous streams allowed at your true ‘home’ location.
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