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J

New Member

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7 Messages

Monday, July 11th, 2022 8:09 PM

Closed

How do you manage recordings from your computer or a Roku device ? I have not found a way to stop a series from recording

Is there a place where you can stop shows or series from recording that you don't want to record any more ?  Can you do this from a windows PC /browser ?  Can you do this from a Roku device ?  

New Member

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312 Messages

3 years ago

You need to the info page for the series itself and stop the recordings from there or also from My Library (enter into the folder for the series and click on Stop Recording Series) 

New Member

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7 Messages

3 years ago

Not sure what you mean by info page or the folder - there is no Stop recording series link or button no matter what I do in a web browser

New Member

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312 Messages

3 years ago

The folder option it's not on Web, do it on your Roku device.

But this is the info page on Web, and it's there:

Community Support

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254.7K Messages

3 years ago

Hello @jgtx59, thanks for reaching us.

Thanks @GTyz for the accurate and prompt responses.

Let us know if the information provided worked. If not feel free to reach us back, and we'll be glad to assist you.

Juan, DIRECTV Community Specialist

New Member

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7 Messages

3 years ago

How did you get to that page on Weband how do you get to it on Roku?

New Member

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7 Messages

3 years ago

Also for Directv - can you make managing your library available from the library page directly ?

Community Support

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254.7K Messages

3 years ago

@jgtx59, we're always working to improve you watching experience with DIRECTV STREAM.

Here are the steps to disable the "Cancel Series Recording" option from your website:

Press List on your DVR recordings.
Press the down arrow to high the recorded series, then press OK.
The series opens to a new screen providing all recorded episodes available.
Press the up arrow to highlight Stop Recording Series, then press OK.
A confirmation screen displays.

The episodes recorded remain available until they expire and are removed.

Now regarding how to manage your library, you can work on that from your page directly without inconvenience.
In case further assistance is needed, we will be here to help.


Santiago, DIRECTV Community Specialist

New Member

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2 Messages

2 years ago

Perhaps these folks got distracted and forgot the question. The question was about stopping a recording from the computer. This does nothing to answer that question.


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