Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

H

2 Messages

Friday, March 22nd, 2024 7:44 PM

How to change Netflix accounts?

There is seemingly no possible way of changing the email address once signed into Netflix on DirecTV Stream... I am able to sign out of the Netflix app but it will not allow me to change the email address. Am I missing something? Is there some way of factory resetting the app? When at the password entry screen, there is no way of scrolling up to edit the email address form. Please help!!

Accepted Solution

ACE - New Member

 • 

3.3K Messages

8 months ago

If you want to switch netflix accounts and you can't---go into settings on your Directv device----then apps----and clear data/cache on the netflix app. That should do it. Whenever you launch the netflix app--it will ask you to sign in. If you choose to do netflix.com/tv on your computer----make sure the computer is logged into the correct netflix account

(edited)

2 Messages

8 months ago

Thank you so much. That worked.


NEED HELP?