4 Messages
How to get Apple TV to load?
Apple TV will no longer load on my DirecTV streaming device. I have tried several things to troubleshoot including turning the device on and off, turning the TV on and off, clearing the cache, forcing the app to stop, but nothing works. I tried to uninstall the app but since it came preloaded I cannot see any way to uninstall and then reinstall the app. What can I do?
bcbsncjlj
ACE - Expert
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6.3K Messages
13 hours ago
Have you restarted your modem and router?
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ssbradford13
4 Messages
13 hours ago
I have not. I hate to screw up everyone else’s tv too. But I can. Why are all other apps working tho?
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bcbsncjlj
ACE - Expert
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6.3K Messages
13 hours ago
No idea. That's a question for DirecTV. Apple has always been an issue with the service. Are the other sets using Apple or other streaming devices?
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ssbradford13
4 Messages
12 hours ago
no, they could but arent
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ssbradford13
4 Messages
12 hours ago
I just restarted everything and Apple TV still won't load.
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bcbsncjlj
ACE - Expert
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6.3K Messages
12 hours ago
Can you make your phone a hot spot and try to see if it works using cellular?
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Ludwick577
ACE - New Member
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3.4K Messages
3 hours ago
Go into settings---apps. Find the Apple TV app and disable it. Then re-enable it. See if that fixes it. Also go into google play store and make sure all the apps are updated.
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