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New Member

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1 Message

Saturday, April 22nd, 2023 1:06 AM

How to get rid of "Activate Sports Mode now" message

I'm watching a basketball game, and there is this annoying message across the middle of the screen saying,

"Activate Sports Mode now" Press and hold OK for stats, updates, and more.

I do not want to use Sports mode.  I just want to watch my show.

How do I get rid of that annoying message.

I tried hitting exit, and cycling power.

I even followed the message by holding the OK button.  But all it did was show me what other sports shows are on.

I hit exit and the message is back.

ACE - Sage

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45.4K Messages

10 months ago

What streaming device are you using?

Have you tried resetting it?

Community Support

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19.3K Messages

10 months ago

Hello u/old_iron. We want you to enjoy your games with no interruptions, I'm more than happy to help you to check what's happening with the Sports Mode. I'll contact you through DM to better assist you. Sebastian, DIRECTV Community Specialist

New Member

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1 Message

8 months ago

Why didn’t you post a resolution? I have the same issue, the Activate Sports Mode pop up won’t go away?

ACE - Expert

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5.1K Messages

8 months ago

Learn how to access DIRECTV Sports Mode feature to find your team’s games and more support FAQ located here

Scholar

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40 Messages

10 days ago

The question is NOT how to use it, but how to disable it. I too just want to watch a sports program. I'm not interested in scores, statistics, etc. Without fail, almost every time I go to a sports program, the sports mode prompt comes up.

ACE - New Member

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3K Messages

10 days ago

Pretty sure sports mode settings are in the preferences under settings. Which device are you using?

(edited)

ACE - Expert

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5.1K Messages

10 days ago

FAQ article located here

Scholar

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40 Messages

10 days ago

The FAQ only addresses how to access, NOT prevent it from coming up in the first place!!!! I would rather not see this ever single time I go to a sports channel. As an example, I kept seeing helpful tips on how I could navigate the guide using voice commands. Or was something that kept coming up consistently over a week or more and then it went away on it's own. For sports mode, I don't want to keep seeing the prompt. Device is the Gemini box.

ACE - Expert

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5.1K Messages

10 days ago

You turn it on or off. That's all they are to do.

Scholar

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40 Messages

9 days ago

So then the FAQ to access it, but considering how it just comes up automatically, the FAQ isn't really needed in this case; and then there's the exit button to close it, but no setting to make it not show in the first place?

ACE - Expert

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5.1K Messages

9 days ago

It is what it is.


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