New Member
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1 Message
I lose the guide channel letters and symbols
Every time I leave the directv stream app or when I start it for the first time I have to restart my fire stick max. When I enter the directv streaming app the channel letters and symbols appear in the channel box. Is there a setting or fix to remove this repetitive problem?
bcbsncjlj
ACE - Expert
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6.3K Messages
3 years ago
Been reported many times. I am not having the issue at all on my fire sticks. Are you exiting using the home button or exiting by using the back button till the app asks to exit or not? Its been noted the home button exit causes the problem. Exit the app by using the back button to close the app.
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Ludwick577
ACE - New Member
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3.5K Messages
3 years ago
Yes, exit the app properly using the firestick back button, then the app pops up saying "are you sure you want to exit" then hit exit. If you do that every time you are done using the app--you won't have the logo issue again.
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