Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

New Member

 • 

2 Messages

Monday, January 9th, 2023 3:23 PM

I phone 13 Streaming access issue - code 8011

When I try to access streaming on my i phone 13 pro I get error code 8011 which states I no longer have an account.  I am a current subscriber and stream through my computer at work.  I rebooted the Directtv app and that did not help. any help with I phone access would be appreciated. 

ACE - Expert

 • 

6.4K Messages

2 years ago

Are you a subscriber to both the satellite and streaming services? Are you using the same credentials for both services?

New Member

 • 

2 Messages

2 years ago

only Streaming Service

ACE - Expert

 • 

6.4K Messages

2 years ago

Has it ever worked on your phone? When did this start occurring?


NEED HELP?