Jerky video

Try uninstalling/reinstalling the app and restarting your roku

First thing I did, no joy.

Live or OnDemand? On all channels or just a certian chnnel?

All channels that I tried…flipping down the list. Both live and scheduled recorded shows produce the same problem.

Is that a roku stick or one u use with an hdmi cable? Try a different hdmi input and if u are using a hdmi cable try a different one.

Have you tried to reset your modem and router?

This problem only occurs using the Dtv app. All other Roku apps are fine. If this were a Roku issue that would not be the case

I've talked with their tech dept and they admit app problems and are working on it.  I must say their CS dept has their schtuff together.  :)

I am using a Roku right now watching live golf from my RV with no issues. No jerky video at all. Sounds like a typical comment from CS when they have no answer  for a problem.

This is starting to look like a frame rate issue.  But, if so, why only when using Dtv?

Does anyone from Dtv monitor this forum?

I have two Rokus and don't see this issue. 

Good for you

The fact that customer support "admitted app problems" will not help solve your issue. They often say that when they can't do anything. Something is wrong on your end. Otherwise those of us with the same streaming device would also see this issue. So, yes, it's relevant that my two Rokus don't have this issue. I recommend digging into your home network environment. Try using wired ethernet instead of WiFi if your Roku supports ethernet.