New Member
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8 Messages
Limit on streaming devices watching the World Series
We have been watching the World Series on our home wi-fi network and have received messages on our TV's that we have too many devices streaming at the same time. We only had 2 sets on and when we added a 3rd TV it would not let us watch the game. AT&T claims we can run 20 simultaneous streams on our home wi-fi network and 3 remotely. What gives?
lou_do
ACE - New Member
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651 Messages
4 years ago
Only newer plans have 20 streams, many of the older plans only have either 2 or 3. But one thing to remember, if you have three running and shut one of them down, to go to another device, it takes a short time for the one you just shut down to register as off line, in the DirecTV system.
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Elva
New Member
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1 Message
4 years ago
Does it to me too and sometimes we just have 2 tv's on and nothing else not even our tablets or cell phones. What gives? Our plan says 20 in home devices.
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DIRECTVhelp
Community Support
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255.6K Messages
4 years ago
Some of the plans of DIRECTV STREAM only allows up to 3 streams at the same time. The newer plans allow you to stream in up to 20 devices when the requirements are met. We highly recommend you to check on that.
Mauricio, DIRECTV Community Specialist
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ggagnier
New Member
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8 Messages
4 years ago
My problem was my WI-FI extender. Got it fixed. I would switch to another streaming service but Direct TV Stream is the only one that gives you regional sports and several channels my wife has to have. Still way better than Spectrum and saving a bunch of money.
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ggagnier
New Member
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8 Messages
4 years ago
Also, thanks to Mauricio, DIRECTV Community Specialist!
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Perjony1
New Member
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5 Messages
4 years ago
Why AT&T knowingly offers a product that will create issues with 90% of its customers? Most Residential internet services are based on Dynamic IP protocol. This means that the IP address number is going to change every few weeks (In my case every 2 weeks according to RCN). Direct TV Stream determines the home location base on this IP number, and this allow us to use up to 20 devices or DTV Stream Apps in-home. Apparently, this creates an issue because the system believes you are in a new location in my case every two weeks because the IP number changes. This eliminates the possibility of watching more than 2 devices or apps at the same time when the IP changes. When I call DTVS customer service to get help, I have been offered only two solutions, either to change the password (A nightmare reconnecting all devices again) or to reset the devices which is also a nightmare because you waste 20-30 minutes applying both options to all devices. If you are watching the World Series, it (Edited per community guidelines).
Per some reading I have done to avoid this, the solution is to switch back to Cable or to pay for a static IP address that does not changes.
When Direct Tv will solve this issue? Can anybody from Direct Tv Stream give us an input/solution on this problem please? Will all of us need to pay for a Static IP address to avoid it at all? If I am wrong, on this please explain why so many people encounter the “TOO MANY STREAMS screen” every few weeks? Thanks!
(edited)
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Perjony1
New Member
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5 Messages
4 years ago
Just to be clear, this is my current usage configuration with dynamic IP address:
- DTV Stream Device #1 is at home (IP #1)
- DTV Stream Device #2 is at home (IP #1)
- DTV Stream Device #3 is at home (IP #1)
- DTV Stream Device #4 is outside home (IP #2)
In total I am using 3 in-home and 1 outside home and +/- every two weeks, ONLY the in-home devices allow me to connect 2 devices and the third one can not be used because TOO MANY STREAMS.
PS: MY PLAN IS NEW FROM 3 WEEKS AGO AND ALLOWS ME 20HOME/3OUTSIDE CONNECTIONS. ALSO, I AM NOT USING ANY OTHER EXTREAMING DEVICE LIKE ROKU, FIRE STICK OR THE DTVS APP ANYWHERE.
Please explain why I get the TOO MANY STREAMs Issue?
Thanks!
(edited)
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