Loading Issues on Roku? Help Us Investigate!

They're collecting information for their software engineers. It's not realistic to expect an immediate response while they're trying to diagnose and fix the issue. Clearly it's not very widespread since many of us with Roku devices, including Roku Ultra, have not had this issue. 

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Must be widespread enough if they reached out. Simple thanks might be appropriate, no?

My problem started months ago. AT&T told me a water main break for 1st outage. After that if a bad storm Directv goes out. All other apps work.  Rebooted everything, plugged unplugged, etc. usually came back on after 4 to 10 hours later.

4 days ago storm, same thing. This time Directv wouldn’t work with all of my steps. AT&T tech rebooted the system from their end. I finally got Directv on 1 tv connected to AT&T equipment. 
Have to delete and add back DirectTV app again once or twice a day at different times of the day. No pattern so far of when app will fail.

I have 1 Roku Streambar and 2 Streaming sticks HD/4/HDR

This has nothing to do with DirecTV satellite. The issue is with Rokus on the internet streaming service DirecTV Stream

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@chasf00  I haven’t heard anything yet.

I haven’t heard anything either although they said check my inbox. 

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It would probably be quicker and more efficient if people posted their Roku OS version number and Directv app version number.  That way we could see if there is a trend for people with problems vs. people with no problems.

YES and I'm about to cancel my DirecTv and try Sling or another provider. Sick and tired of deleting and reinstalling on both my TVs with Rokus. One is Roku Ultra and one is Streaming Stick. It happens more on the Stick. And it seems to affect the other one once it has happened on the Stick and I've deleted/reinstalled. 

Yes

I have a Roku Ultra and for the last week I have had to remove and reinstall DIRECTV Stream app.  I have a tv with a Fire stick and do not have this issue.