Loading Issues on Roku? Help Us Investigate!

I don't think exiting the app has anything to do with this problem.  I never formally exit the app.  I just hit the home button on the Roku remote to close it and I have never had this problem.

The DirecTV Streaming app freezes. We have to uninstall the DTV app and reinstall once a day. Please advise. Thanks. 
Roku Express 4K+ 2021
Model #3941X
SER # SO7P2190GCDD

Yes

Previously said yes, but wanted to give more detail.  All 3 TV's have the same problem (directv app locks up, have to delete channel and reinstall app).

Roku TV C168X

TCL model 65S431

SW version 11.0.0 build 4193-93

Directv app version 3.30, build 3320103

Roku TV 6112x

TCL model 55US57

SW version 11.0.0 build 4193-93

Directv app version 3.30, build 3320103

Roku TV 5133X

TCL model 32S3750

SW version 11.0.0 build 4193-93

Directv app version 3.30, build 3320103

You can’t exit the app at all. The app acts like it is loading and then doesn’t. There’s not an option to exit other than pressing the home button to get out. 

You always select the red reset button to restart the device. At worst, you can cut the power.

@ansky360 Yah but there was an update for the Roku Dtv Stream app a couple of weeks ago. Same thing happened with the firestick a few months ago. After the Dtv stream app updated on the firestick,  people using the home button to exit the app experienced glitches when re-loading. Same thing could be happening with the Roku now. Just trying to figure out the problem here so Dtv/Roku can fix it. Just b/c something hasn't happened in the past doesn't mean it can't happen now-- especially after a recent software update. 

@a_cone I wasn't talking about exiting the app while the glitch/loading issue is happening. I'm talking about when the app is working correctly before the glitch starts. By using the exit popup and not the home button. 

Trying to help seems like a futile effort...sometimes. 

@Ludwick577  out of curiosity, when the glitch happened with the fire stick, did the app work sometimes and not work at other times?

@BlixStZoo 

I had the firestick issue Lud speaks of. Could always view Dstream,  the only thing affected were the station icons in the guide. Minor glitch. Took maybe a week or so before glitch was resolved. Sorry but think you might have to deal with glitch until the brainiacs come up with a solution.

bcbsncjlj "You always select the red reset button to restart the device. At worst, you can cut the power."

Tried all of that many times before just trying to get DirecTv back up online after losing it after a recent storm. (See my previous comment). Now the only thing that works is deleting and reinstalling the app, at different times of the day and sometimes multiple times a day. 

@ClamDigger That was for a different situation for a subscriber. This thread is about issues with Roku, primarily with the Ultra model.

yes

@bcbsncjlj Thanks. I must have missed an offshoot thread. I responded going back to the original post about having to uninstall and reinstall the DIRECTV app on your Roku device(s) because of recent loading issue. Thought all of this was about that, which is the issue I've been dealing with for several weeks along with others.

Yes

I have Roku Ultra and a c71-kw. None are loading.