New Member
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4 Messages
Local channel pixilation
We have one local channel that has constant pixilation happening. No other channels from DirectTV Streaming does this. We’ve unplugged and rebooted our Wi-Fi, Roku and reloaded the app. Is this an issue from our local station?
Accepted Solution
Official Solution
TexasBrit
ACE - Expert
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14.1K Messages
3 years ago
These are different stations so probably don't have anything in common. If you only haven the problem on one local station its almost certainly a problem with the signal from that individual station. Call or email the station and tell the station engineer you are having an issue.
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TexasBrit
ACE - Expert
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14.1K Messages
3 years ago
which channel is it (callsign?)
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WacoDave
New Member
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4 Messages
3 years ago
KWTX Channel 10 CBS affiliate in Waco, TX
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bcbsncjlj
ACE - Expert
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6.4K Messages
3 years ago
Have you contacted the station to inquire and report the issue?
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WacoDave
New Member
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4 Messages
3 years ago
I have not as I was not sure if it was the source for the issue. I was hoping to see if any other subscribers in the Waco area where having the same issue with KWTX.
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jquass
New Member
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3 Messages
3 years ago
Same issue in Arcadia
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lou_do
ACE - New Member
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642 Messages
3 years ago
We are getting pixelation on our Fox station, in the Orlando market.
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DIRECTVhelp
Community Support
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255.1K Messages
3 years ago
Hi, @jquass. Thanks for reaching out to us.
To better assist you and to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums)
We will be here to help
Anthony, DIRECTV Community Specialist
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troland10
New Member
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2 Messages
3 years ago
Same here. Trying to watch the NFL games and it’s maddening. Just CBS and FOX
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DIRECTVhelp
Community Support
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255.1K Messages
3 years ago
Hi, @troland10
Thank for bringing this to our attention. To take a closer look on this, please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums).
We'll be here to help.
-Ana, DIRECTV Community Specialist
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Whydoineedauseename
New Member
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1 Message
3 years ago
Having the same issue not the first time with cbs and fox. Very disappointed.
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DIRECTVhelp
Community Support
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255.1K Messages
3 years ago
Hello @whydoineedausername, we want to explore options for your local channels.
Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums)
Anthony, DIRECTV Community Specialist
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Jvhowell143
New Member
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9 Messages
3 years ago
Why do you have to chat with everyone individually? There are multiple people posting the exact same problem. Stop giving your subscribers the run around and just fix the problem.
(edited)
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Opera1168
New Member
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2 Messages
3 years ago
I am in Ormond Beach Fl. , and am having the same issue being discussed here. It is super frustrating. I am also not seeing the chat icon that you are discussing.
Would like to have a true forum so we can all see the discussion at the same tome.
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Ptw
New Member
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1 Message
3 years ago
Hav terrible pixilation problems ..can’t watch game on FOX. Reported to 1-800-532-5000 and they said no,reports from Melbourne’s, Florida area of trouble.
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