New Member
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18 Messages
Local channels issues
What’s up with the local channels in Jackson MS? Getting a lot of pixelizations and hard to watch. Missing our favorite shows due to this problem!
New Member
•
18 Messages
What’s up with the local channels in Jackson MS? Getting a lot of pixelizations and hard to watch. Missing our favorite shows due to this problem!
Accepted Solution
DIRECTVhelp
Community Support
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254.5K Messages
7 months ago
We acknowledge your frustration and assure you that technicians are actively working to resolve the issue, @sm2779. Once the problem is fixed, we will evaluate and provide credit based on the days without service. We apologize for any inconvenience. Raymund, DIRECTV Community Specialist
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GTyz
New Member
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312 Messages
7 months ago
Which specific one? ABC? CBS? NBC? CW? also, which specific station? DTV needs that info to fix the problem with the content provider (if it's a problem on their side)
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sm2779
New Member
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18 Messages
7 months ago
Last night it was channel 16 abc. Tonight it’s channel 3 nbc. Always seems to be the local station we want to watch. It’s happening on all devices.
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sm2779
New Member
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18 Messages
7 months ago
It seems to only be on channel 40 FOX and channel 3 NBC. Both stations are owned by the same company here in Jackson, MS. This morning we are unable to watch either channel due to constant pixelizations.
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DIRECTVhelp
Community Support
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254.5K Messages
7 months ago
Missing your favorite shows due to pixelations can be frustrating, and we appreciate you letting us know, @sm2779. Our team is aware of this and is working to resolve the issue. DIRECTV appreciates your patience. Roland, DIRECTV Community Specialist
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sm2779
New Member
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18 Messages
7 months ago
Well, we’ve had this problem for several days now and it is still pixelating on channel 3 nbc and channel 40 fox. You would think a big company like AT&T could have fixed this by now. They should issue a credit to customers who have to put up with this. Please get it fixed!
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bcbsncjlj
ACE - Expert
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6.2K Messages
7 months ago
Contact the broadcaster and report the issue. Besides, AT&T and DirecTV are 2 different companies now. They have been separated for almost 2 years now.
(edited)
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