Lol, Central Time Zone Roku premiere, issued started this evening, no on-screen message simply missing, I have done everything in the book, uninstalled the app, reboot, reinstalled, etc no joy. While waiting about 30 minutes trying to chat with DirecTV support, they suddenly appeared back. The tech said they would have tried all of the steps I had done and didn't have an explanation. As I type an error came up saying this content isn't displaying, click home and back in and now they were gone again smh.
Hi @paul369, thanks for bringing this to our attention.
We apologize the inconveniences and we appreciate you are taking the time to share with us this situation. This will help us to improve our service. Don't hesitate to reach us back in case further assistance is needed.
bcbsncjlj
Expert
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6.5K Messages
4 years ago
What device? What major networks do you mean?
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litzdog911
ACE - Sage
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46.7K Messages
4 years ago
Huh?
Where are you located?
What streaming device are you using?
When did the problem start?
Any on-screen message with those channels?
What troubleshooting have you tried so far?
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paul369
New Member
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3 Messages
4 years ago
Lol, Central Time Zone Roku premiere, issued started this evening, no on-screen message simply missing, I have done everything in the book, uninstalled the app, reboot, reinstalled, etc no joy. While waiting about 30 minutes trying to chat with DirecTV support, they suddenly appeared back. The tech said they would have tried all of the steps I had done and didn't have an explanation. As I type an error came up saying this content isn't displaying, click home and back in and now they were gone again smh.
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paul369
New Member
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3 Messages
4 years ago
Okay now they have reappeared. No idea what's up with DirecTV
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DIRECTVhelp
Community Support
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255.6K Messages
4 years ago
Hi @paul369, thanks for bringing this to our attention.
We apologize the inconveniences and we appreciate you are taking the time to share with us this situation. This will help us to improve our service. Don't hesitate to reach us back in case further assistance is needed.
Have a good rest of day and take care!
Angela, DIRECTV Community Specialist
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